Help with OpenAccess

Council Tax payers

• View your council tax bills
• See the dates you are being charged Council Tax for at your property/properties
• Check payments you need to make
• See payments that have already been made
• See a full statement of your account
• See details of any reductions you have been given
• Check your Council Tax band
• Request a change of payment method
• Apply for some council tax reductions, such as a single occupier discount

Benefit Claimants

• See what information we have used to calculate your claim
• See how we have calculated your benefit entitlement
• See how much weekly benefit you receive
• See how much benefit you will be paid
• See the date your benefit will be paid

Business Rates payers

• View your business rates bills
• See the dates you are being charged Business Rates for at your property/properties
• Check payments you need to make
• See payments that have already been made
• See a full statement of your account
• See details of any reductions you have been given
• Check your rateable value
• Request a change of payment method
• Apply for some business rates reductions, such as an empty property exemption

Landlords

• See details of payments made to you
• Check the dates of future payments to be made to you
• See details of the properties the payments are for
• You will not be able to see any of your tenant’s personal details